In general, the hotel is very nice and service was excellent.
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Wayne
november 2022
Pleasant staff who accommodated my late check-in. The hotel and room are Clean and comfortable.
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Alexandra
januari 2023
Honestly this place is a good bang for your buck, but nothing more. My friends and I used this hotel for 1 night as we went to Universals Studios and it wasn't too far using Uber. They have private parking which is a plus and honestly the hotel gives off an old vibe, but for sleeping it's great. Minimal noise from outside although walls are thin as you can hear when rooms next door shut their doors. AC works amazing and gave no weird smells. Front desk staff was very nice and friendly and made the whole check in and check out super easy and in less than 5 minutes each time.
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Elizabeth
september 2023
I've always had a great experience with Best Western and Burbank was no exception! The staff was very kind, the room was clean and spacious, and we had everything we needed for a stress free stay. The parking lot is covered and we never had any trouble with parking, which was a huge plus! I would definitely recommend this hotel and would stay here again.
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Marinda
juni 2023
The staff was very professional, exceptionally friendly and helpful from desk clerks, to the woman who prepared and set up the breakfast, to the cleaning staff. Requests were promptly taken care of. Overall the same quality as other Best Westerns in more expensive areas. I liked the location as it was near to Burbank Airport and freeway accessible especially as I was working in Northridge. Even though it was a bit economically depressed part of town, the hotel had a safe parking garage on site next to the office which was well lit, monitored, and an easy walk to the front door. It was great to have breakfast served from 6 am, the room was large and roomy with desk, larger frig, good sized TV, Microwave, medium sized frig, safe and bathroom with a full counter space. I've been in motels/hotels where there was a standing sink and no counter space, even pricier ones whose bathrooms and rooms were cramped and tiny.
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Lina
september 2022
I was happy that Chloe started her shift just as I checked in. She gives the most warm, welcoming hospitality, ensuring that she's available if guests need anything. Nazareth at check out was friendly, calm and efficient. These two are hospitality stars.
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Baca
december 2022
Free parking spot, friendly staff and ok breakfast - you can make your own waffles. Comfortable beds, fresh towels and cleaning every day.
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Wojtek
juli 2023
Delightful breakfast, great staff & close to airport. Laura the kitchen/breakfast employee was kind, helpful and very sweet! She was very friendly and kept the breakfast area clean.
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Celina
maart 2023
friendly staff, clean rooms, super quiet atmosphere.
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Nathan
maart 2022
Location was perfect for Universal studios, Griffith Observatory etc, free garage parking variations on the breakfast friendly staff bed was huge and very comfortable Lots of TV channels and nice cold fridge for drinks etc
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Michael
mei 2023